Last updated: 8/12/2025
At Kits&Kicks, we want you to be fully satisfied with your purchase. In accordance with EU consumer protection laws, you have the right to cancel and return your order within 14 days of receiving it, without giving any reason. To exercise this right, please contact us at info@kitsandkicks.shop with your order number. Items must be returned in their original condition, unworn, unwashed, and with all tags/packaging intact. Unless the item is defective or incorrect, return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service, as we cannot be responsible for lost returns. Once we receive and inspect the returned item, we will process your refund to the original payment method within 14 days. Original shipping charges will also be refunded if the return is due to our error. Certain items (custom-made or personalized products) are exempt from the 14-day return right unless defective. For any questions, please email us at info@kitsandkicks.shop.